NPR News Investigations correspondent Joseph Shapiro wrote (on December 24, 2025), “Despite 35 years of federal law requiring hotels to be made accessible for guests who use wheelchairs . . . hotels still fail to comply with basic and often easily achieved requirements for accessibility.”
The article highlights findings from interviews with 50 wheelchair users, as well as responses to an NPR survey of more than 200 people who use wheelchairs, scooters, and other mobility devices. These travelers “told NPR they want to travel and use hotels . . . but they frequently run into problems.”
